Admin - Order Management
All customer order will be shown here. You can see the orders and take appropriate action. For example all orders initially have the status "New". When you pack the product and ship it to the customer you can then change the order status to "Shipped".
The order status are :
- New
- Paid
- Shipped
- Completed
- Cancelled
Let's take a better look at each status
New
All orders initially have this status
Paid
An order's status is changed from "New" to "Paid" by the IPN script after completing the payment process.
Shipped
After we pack the ordered items and ship it we can change the order status to "Shipped"
Completed
We got the payment, the customer receveived the goods that mean the order is completed
Cancelled
In case you see a suspicious order and you feel that it's a fraud you can set the status to "Cancelled". Or in some case a customer calls you and for some reason she ask you to cancel her order.
Here is what the order page look like :
Using the combo box on the top right corner we can view the orders with a certain status. Clicking on an order number will take you to the order detail page. On this page we can also modify the order status
