Admin - Order Management

 

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All customer order will be shown here. You can see the orders and take appropriate action. For example all orders initially have the status "New". When you pack the product and ship it to the customer you can then change the order status to "Shipped".

The order status are :

  • New
  • Paid
  • Shipped
  • Completed
  • Cancelled

Let's take a better look at each status

New

All orders initially have this status

Paid

An order's status is changed from "New" to "Paid" by the IPN script after completing the payment process.

Shipped

After we pack the ordered items and ship it we can change the order status to "Shipped"

Completed

We got the payment, the customer receveived the goods that mean the order is completed

Cancelled

In case you see a suspicious order and you feel that it's a fraud you can set the status to "Cancelled". Or in some case a customer calls you and for some reason she ask you to cancel her order.

Here is what the order page look like :

Online Shop Admin - Order Management

Using the combo box on the top right corner we can view the orders with a certain status. Clicking on an order number will take you to the order detail page. On this page we can also modify the order status

Online Shop Admin - Change Order Status

 

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